Data Protection Statement

1. General

Henkel Jebel Ali FZCO (referred to as “Henkel”, “we” or “us”), respects the privacy of each person who visits our website (referred to as “user(s)” or “you” or “your”). Now we would like to inform you of the type of data collected by Henkel and how they are used. You will also learn how you can exercise your data subjects’ rights.

Please note any changes to this Data Protection Statement will be published on this page. This enables you to stay informed at all times time about which data we are collecting and how we use such data.

This Data Protection Statement does not apply to websites accessible via hyperlinks on Henkel websites.

2. Collection, use and processing of personal data

Name of the responsible entity: Henkel Jebel Ali FZCO

Address of the responsible entity: Dubai Silicon Oasis, Block F, Dubai, United Arab Emirates

Henkel uses personal data primarily to provide this website to the users and to ensure the proper functioning and security of this website. Any further processing of the data only occurs on the basis of other legally justifiable legal basis as per applicable laws or if the respective user has provided consent.

When users visit the website, Henkel automatically collects and stores certain data. Henkel stores and processes the following data data for the following purposes:

IP address or device ID allocated to the respective end-device which we need for transmitting requested content (e.g. especially content, texts, and images as well as data files provided for downloading, etc.),
The activity of users in the context of the website, the type of respective end-device, the type of browser as well as the date and time of access.

Henkel uses the above information for improvements to the service’s presentation, features and functionalities as well as general administration tasks. Henkel stores this information for a maximum of 7 days for the purpose of recognizing and pursuing misuse. Henkel deletes or anonymizes the data on use, including the IP addresses, without undue delay as soon as they are no longer needed for the above-mentioned purposes.

Legal basis for processing:

The processing and use of personal data shall be based on applicable legal basis which justify the processing on the grounds of either (1) consent of the user, (2) performance of a contract; (3) to comply with our legal/regulatory obligations; or (4) Henkel has an overriding legitimate interest in ensuring and enhancing the functionality and error-free operation of the website and that it is tailored to the users’ needs where applicable laws permit. We will not process personal information in a manner inconsistent with the purpose for which it was collected except as permitted under applicable privacy laws.

Recipients of the collected data may include members of the responsible internal departments, other affiliated companies of Henkel, external service providers (e.g. for hosting and content management, marketing agencies, other third party providers if this is necessary for the services they provide), authorities in the exercise of their respective duties and powers, for example, in the event of an official request on their part, or if this is necessary to establish, exercise or defend Henkel's rights, and current or future acquirers of Henkel companies in the event of a business transaction, such as a sale, merger or acquisition.

3. Further Personal Data processing

a) Contact our team – general website visitor requests

You may have provided your contact data via our “Contact our team” contact form. We will use your data for the purpose of replying to your request.

The processing and use of your data shall be based on your consent.

If you do not provide us with your consent to processing your data for the purpose of contacting you, we will not be able to respond to your contact request or process your data.

b) Customer enquiry

You may have provided your contact data via our contact form, email, telephone call or otherwise. We will use your data for the purpose of replying to your enquiry.

The processing and use of your data shall be based on your consent.

If you do not provide us with your consent to processing your data for the purpose of contacting you, we will not be able to respond to your contact request or process your data.

If you have not given consent to a longer storage duration e.g. in the course of our customer relationship management we will store the data no longer than needed in order to fulfil the aforementioned purpose or as long as required in case any statutory retention obligation applies.

c) Corporate Compliance – Contact Form

You may have provided your contact data via our Contact Form. We will use your data for the purpose of replying to your request.

The processing and use of your data shall be based on your consent or legitimate interests of Henkel (where applicable) where applicable laws permit.

Where processing is based on your consent:

If you do not provide us with your consent to processing your data for the purpose of contacting you, we will not be able to respond to your contact request or process your data.

d) Henkel Partnership Program with Consumer Brands – Contact Forms

Where you may have provided your contact data via our Henkel Partnership Program contact forms for partnering with Consumer Brands. We will use your data for the purpose of replying to your submission after internal review and evaluation.

The examination and evaluation process may take several months, so please be patient. Once the examination and evaluation process has been completed, we will notify you of the results.

The processing and use of your data shall be based on your consent or legitimate interests of Henkel where applicable laws permit.

Where processing is based on your consent:

If you do not provide us with your consent to processing your data for the purpose of contacting you, we will not be able to respond to your request or process your data.

In the course of our stakeholder relationship management we will store the data no longer than neccessary in order to fulfill the aforementioned purpose or as long as required in case an applicable law permits. If you want to withdraw your data before we completed the aforementioned evaluation process, please contact us via Email: corporatecommunications.gcc@henkel.com

Where processing is based on your consent:

If you do not provide us with your consent to processing your data for the purpose of contacting you, we will not be able to respond to your contact request or process your data. The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your request.

In the course of our investor and analyst relationship management we will store the data no longer than neccessary in order to fulfill the aforementioned purpose or as long as required in case an applicable law permits.

g) Press video footage – download service

You may have provided your contact data via our press video footage download service form. We will use your data for the purpose of providing a download link to video footage material and to follow the publication of Henkel video footage material.

The processing and use of your data shall be based on your consent or legitimate interests of Henkel (where applicable laws permit).

Where processing is based on your consent:

If you do not provide us with your consent to processing your data for the above purpose, we will not be able to respond to your request or process your data.

h) Surveys

In case you participate in a survey on our website or on our service hotline or else-where, we will process your contact data, e.g your email address as well as your answers and any other information you decide to share with us in response to the survey. We will use the results of the survey for market and opinion research, quality assurance and training purposes as well as to generate further business insights.

We will not forward your data to any third party unless for the purpose of conducting the survey.

The processing and use of your data is based on an overriding legitimate interest in optimizing our marketing, services and sales efforts based on such analyses and insights, and where applicable laws require such processing shall be based on your consent to partake in the survey. In such case, we will process your provided information on the basis of your consent and for the purposes and to the extent described therein.

If you have not given (additional) consent to a longer storage duration e.g. in the course of our customer relationship management we will store the data no longer than needed in order to fulfil the aforementioned purpose or as long as required in case any statutory retention obligation applies.

i) Brands Events

You may have provided your contact data via a link to a Henkel brand event. We will use your data for the purpose of registering your participation in the event.

The processing and use of your data shall be based on your consent.

If you do not provide us with your consent to processing your data for the purpose of contacting you, we will not be able to respond to your contact request or process your data.

If you have not given consent to a longer storage duration, we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies. If you want to withdraw your data before we complete the evaluation process, please contact us via email corporatecommunications.gcc@henkel.com

4. Consent/Withdrawal of Consent

a) Press Release E-Mail Distribution List

You may have given us your consent to processe:

your contact data which you may have provided to Henkel, in the framework of Henkel’s press & media relationship management.
for the purposes of providing updates about our latest news releases and up-coming press events (Press Release E-Mail Distribution List).

We will store the data only as long as the consent is valid or as long as required in case of any statutory retention obligations.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or via the Press Release E-Mail Distribution List form. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

b) Corporate and Products Publications – Distribution Service

You may have given us consent to process:

your contact data in the framework of Henkel’s stakeholder and customer relationship management.
for the purposes of sending you the information of release of corporate publications and products publications via e-mail.

We will store the data only as long as the consent is valid or as long as required in case of any applicable law.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided in the e-mail or by emailing us at corporatecommunications.gcc@henkel.com. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

c) Sustainability Stakeholder Dialog

You may have given us consent to process:

your contact data in the framework of Henkel’s Sustainability Stakeholder Dialog
for the purposes of sustainability dialog communication measures (Sustainability Stakeholder Dialog).

We will store the data only as long as the consent is valid or as long as required in case of any applicable law.

You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or via the Sustainability Stakeholder Dialog form. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

d) Inspiration Center Düsseldorf Visit Request Form

You may have provided your contact data via Inspiration Center Düsseldorf Visit Request Form.

We will use your data entered above only for the purpose of handling your participation to our event. The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your registration for our event. If you have not given consent to a longer storage duration, e.g. in the course of our stakeholder relationship management, we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies.

e) Xathon Event Reminder Service

You may have provided your contact data via our DX Venture website. We will use your data for the purpose of reminding you about the Xathon application.

The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for reminder. If you have not given consent to a longer storage duration e.g. in the course of our stakeholder relationship management we will store the data no longer than needed in order to fulfill the aforementioned purpose or as long as required in case any statutory retention obligation applies.

f) Brıght Ideas Centre

You may have provided your contact data via our Bright Ideas Centre.

5. Cookies, Pixels, Fingerprints, and similar technologies

This website uses cookies and similar technologies. Cookies are small units of data temporarily stored on the hard disk of your device by your browser that are necessary for using our website. A cookie often includes a unique identifier, which is a randomly generated number and stored on your device. Some expire at the end of your website session; others remain on your device for longer. Technically necessary cookies will be used automatically. Other cookies (or similar technologies) will only be applied based on your prior consent.

There are different types of cookies which consist of:

First-party cookies: those cookies placed by the website visited and can only be read by that website.
Third-party cookies: those cookies placed by other organizations that we use for various services. For example, we use external analytics service providers that place cookies on our behalf to tell us what is liked or not liked on our website. In addition, the website you visit may contain embedded content from, for example, YouTube, which in turn may set their own cookies.

A pixel is usually no more than 1-pixel x 1-pixel transparent image, that is placed on the website to collect data such as IP address, type of browser, time of access, or previously set cookies for the purpose of content personalization or making browsing more efficient and easier. They are often used in combination with cookies as pixels are generating and managing cookies.

Provided you have consented, the website will collect data regarding a device’s operating system, browser, language, installed fonts, IP address, plugins and further information. In doing so, a device can be re-identified for user-relevant marketing purposes.

You can find more information on the Cookies and other technologies used by our website and their purposes on our website under “Cookies” and “Cookie settings”. There, you can also withdraw your consent at any time with effect for the future by disabling the respective cookie setting.

Your preference is set for the named domain, per browser and device. Therefore, if you visit our website at home and work or with different browsers, you need to refuse data storage with every device or browser.

a) Mapp Intelligence (formerly Webtrekk)

Provided you have consented, this website collects and stores data for marketing and optimization purposes by using a technology of Mapp Digital c/o Webtrekk GmbH, Robert-Koch-Platz 4, 10115 Berlin, Germany, which is hosted in Germany. For this purpose, a cookie is installed on your device. This cookie will collect data such as browser and device information, your IP address, visited websites and time of access. This data is stored in and further processed on the basis of anonymous or pseudonymous user profiles (depending on the respective technology and service engaged). These user profiles are stored in Cookies or other similar technologies as set out above. In addition to the data collected when accessing the website (as set forth above) this may also include information pertaining to the website you are using to visit us, the websites that you visit while you are with us and, if applicable, any search terms you have been using to find our website.

Without an explicit consent by our users the data collected with the Mapp technologies is not used to identify a visitor personally and is not combined with any other personal data about the respective user.
Please find further information about the web tracking in the Data Protection policy of our provider: mapp.com/privacy

Objection to data collection: You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you are uncomfortable with the use of Mapp Intelligence cookie, you can follow this link and set an opt-out cookie. The cookie is set for the named domain, per browser and device. Therefore, if you visit our website at home and work or with different browsers, you need to refuse data storage with every device or browser.

b) Google Ads

Provided you have consented, this website uses "Google Ads", a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), for the purposes of evaluating the effectiveness of advertising measures and to address you again. When you visit our website, “Google Ads” installs a cookie on your device. With that cookie, Google processes the information generated by your device about the use of our website, interactions with our website and advertising measures as well as your IP address, browser information, your previously visited websites and the date and time of access for the purposes of analyzing and visualizing the reach measurement of our advertisements and to display personalized advertisements. For this purpose, it can also be determined whether different end devices belong to you or your household. With “Remarketing”, users of our website can be re-identified and recognized on other websites within the Google advertising network (e.g. in Google Search or on YouTube) and advertisements tailored to their interests can be displayed to them. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data. By allowing cookies on the Henkel-website you agree to the use of the above-mentioned data and the previously described processing by Google.

You find more information about privacy in Google services here: www.google.de/intl/de/policies/privacy

Objection to data collection: You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you do not wish to receive personalized advertising, you can find information on how to individually adjust your advertising settings with Google under this link. You can also install an opt-out plug-in

c) Google Campaign Manager 360 (formerly DoubleClick)

Provided you have consented, with Google Campaign Manager 360 we use a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, to display relevant ads to you. For this purpose, Google installs a cookie on your device by using your IP address. In addition to IP address, browser and device information, visited websites and time of access, this cookie also collects information about the advertising shown in your browser and which advertisements you click. This allows Google and its partner sites to display interest-related ads based on the previous visits of Henkel-pages or other websites. The Campaign Manager cookies utilize a pseudonymous identification number assigned to your browser to check the on-screen and appealing ads. For this purpose, your browser is identified when ads are served, and assigned to a target group. The cookies stored on your device by Google thus allow you to be retargeted on the one hand (e.g. within the scope of “Google Ads”) on Google's websites and on the other hand (e.g. within the scope of “Google Campaign Manager 360”) on our websites and – depending on your interests – when you visit websites of other partners. This information will also be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may use your data for any own purposes as for profiling and linking your data to other data collected about you (e.g. through your Google Account). The information generated by the cookie about your use of website will be transferred to a Google server in the US and stored there. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data. By allowing cookies on the Henkel-website you agree to the use of the above-mentioned data and the previously described processing by Google. You may find more information about privacy in Google services here: https://policies.google.com/privacy

d) Social Media

Social Media content management services such as cookies and plug-ins of different social media networks are embedded in our web pages. The associated services are provided by the respective companies (“providers”) only after you have given your consent. Purpose of these services are to enable you to view and share our content with your friends and networks. These providers are:

YouTube is provided by Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA, and within the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). For an overview of the YouTube plugins, go to: https://developers.google.com/youtube/documentation

To increase the protection afforded to your data when you visit our web pages, these social media services are implemented as “2-click buttons.” This form of integration ensures that, when accessing a page from within our website containing such tools, you are not automatically connected to the providers’ servers. Only if you activate the social media services and thereby permit for data transmission, the browser will create a direct link to the providers’ servers. The content of the various tools is then transmitted by the provider concerned directly to your browser and then displayed on your screen.

The social media tool tells the provider your previously visited websites, your IP address, browser information, and the date and time of the server request. On making use of any of the social media functions (e.g. clicking the “Share” button, leaving a comment), this information too will be transmitted by the browser directly to the provider for retention. Those providers may use your data for any own purposes as for analytics, marketing, profiling and linking your data to other data collected about you (such as through your user account with the respective provider) even if you are not logged in to your social media account.

The providers process the data partly also in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.

By allowing cookies on the Henkel-website you agree to the use of the above-mentioned data and the previously described processing by the providers.

Further information on the collection and use of data by the providers and on the rights and possibilities available to you for protecting your privacy in these circumstances can be found in the providers’ data protection/privacy policies:

Data protection/privacy policy issued by Google: https://policies.google.com/privacy

Objection to data collection:You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". You can also adjust your preferences by changing your browser settings or your social media platform settings.

6. Countries to which we transfer your information

The information you submit may be transferred, stored, and hosted outside of the country from which you may be accessing our website.

We may transfer your personal information to other countries that have been recognised by the competent supervisory authority as having adequate levels of protection for personal information (i.e., pursuant to ‘adequacy decisions’). In the absence of adequacy decisions, we will only transfer your personal information to countries which do not have data protection laws or to countries where your privacy and other fundamental rights will not be protected as extensively where we have implemented appropriate safeguards to ensure that your personal information remains protected and secure. Appropriate safeguards may include:

Using Binding Corporate Rules (BCRs), which are internal rules that apply to our group companies and set out how we handle your personal information.
Using Standard Contractual Clauses (SCCs) approved by the competent supervisory authority, which are legal terms that bind us and the recipient to protect your personal information.

If you would like further details of how your personal information is protected when transferred from one country to another, then please email us at corporatecommunications.gcc@henkel.com

7. Whistleblower-Channels

If we receive messages through any of our whistleblower-channels we process relevant personal data relating to persons relevant in the respective context, which we have received or collected directly from the whistleblower report or which we collect from other sources in the course of the investigation from publicly available sources or from third parties, in particular from witnesses or other companies within the Henkel Group.

Depending on the exact nature of the reported behavior, such data may be, e.g.:

Contact data, in particular postal address, electronic addresses (e.g., email address), telephone numbers and user IDs;
Bank data, in particular account number, financial institute, credit card number, debit card number
Assessment data, in particular data with regard to assessments of performance and/or potential or personality, e.g., data in connection with Henkel’s employee appraisal process;
Learning data, in particular data about participation in training or eLearnings;
Communication data, in particular content of electronic communication, e.g., via email or other collaboration tools;
Connection data, in particular data that describes the circumstances of telecommunications or electronic communications, data from web analysis tools, e.g., telephone invoices, log files as well as websites, IP addresses and other data necessary for virus-scanning and cyber-defense;
Data concerning personal life, in particular data about relatives, interests as well as data about private life (which is not health data or data on religious belief)
ID data, in particular data that is generally stated on an identity card or a driving license, e.g., the birthday or passport number;
Pictures/Video Recording, in particular photographs as well as images from video surveillance;
Time stamps, in particular personalized records of activities with time stamps (time events), e.g. logging of events in computer systems, safety systems or recording of working hours; and/orTransaction data, in particular data on particular contracts or legal relationships, payments, deliveries or other details of business transactions.

We will process the data specified above for the whistleblower process and the respective investigation in accordance with all relevant and applicable statutory provisions, in particular, as the case may be, data protection, whistleblowing and employment related laws on the basis of fulfillment of contract (in particular employment and supply contracts), fulfillment of legal/regulatory obligations and our legitimate interests (where permitted by applicable laws) such legitimate interests may be e.g.: asserting or defending against any legal claims and litigation, IT security measures, prevention and detection of criminal offences, video surveillance to safeguard domiciliary rights and the collection of evidence in the event of, e.g. any burglaries, sabotage and thefts, measures for building and plant safety (e.g. physical access control), measures to secure domiciliary rights.

To the extent that we process special categories of personal data, we will generally do so on the basis of your consent (save for limited instances where processing is permitted under applicable laws).

There is no obligation to provide personal data. Henkel offers ways for whistleblowers to provide information anonymously.

We will store and process data for as long as this is necessary for the respective purpose for which it is being processed (e.g. for the duration of the employment relationship). Subsequently, the data will be deleted. We will delete data, which we process on the basis of legitimate interests (where applicable law permits), already as soon as your interests or fundamental rights and fundamental freedoms that require the protection of personal data outweigh our legitimate interests or those of a third party, or if our legitimate interests or those of a third party no longer exist.

However, in certain cases, we will continue to store and process the data as long as we are legally obliged to retain and store this information (for example, for tax or labor law reasons), as long as this is necessary to assert, exercise or defend legal rights or if we have legal grounds allowing further processing.

Within Henkel, data will only be provided to such employees (for example, specialist departments required for the investigation) who need them in connection with their official duties for the above-mentioned purposes.

In addition, data may be passed on to other companies within the Henkel Group if necessary.

We may use external service providers bound by data processing agreements for the provision of required services (e.g. IT services, consulting).

To the extent that this is required and permitted by data protection law, we may also pass on data to other recipients outside the Henkel Group. Such recipients may be e.g.: banks, social insurance carriers, public bodies and institutions (e.g. law enforcement authorities), lawyers, tax advisors and courts.

In this context, data may also be transmitted to countries outside the UAE/KSA, in particular to other Henkel Group companies. If data is transmitted to countries outside the UAE/KSA , this will only be done in accordance with appropriate safeguards under applicable privacy laws in relation to any international transfers.

8. Your Data Subject Rights

At any time, you may assert the right to access your data. Additionally, provided that the respective requirements are met, you may assert the following rights:

Right to information relating to your personal data being processed by us (commonly known as a “data subject information request”).
Right to request transfer of the personal data we hold about you to another controller if it is technically feasible.
Request correction of the personal data that we hold about you. We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Right to erasure of your personal data. In some circumstances you can ask us to delete your data. Note, however, that we may not always be able to comply with your erasure request and if that is the case, we will notify you of the specific legal reasons for our inability comply at the time of your request.
Right to restriction of processing of your personal data where you object to the accuracy of your personal data and want to restrict processing for a specific period to allow us to verify the accuracy of the data. You may also restrict processing if you feel that the processing is in violation of the agreed upon purpose or if the processing is carried out in violation of applicable law.
Right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes, for conducting statistical analysis that is not related to the protection of public interest, or the processing is performed in violation of the processing controls outlined under applicable law.
Right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Right to lodge complain with the respectively competent data protection supervisory authority.

9. Security

Your personal information will be kept secure in accordance with good IT industry practice and the requirements of applicable privacy laws and stored securely on our IT systems and those of third parties.

10. Contact us

If you have any questions about this statement or about the use of your personal data or you want to exercise your privacy rights, please contact us or our data protection officer, Mr. Frank Liebich, in the following ways:

Mr. Frank Liebich, Henkel AG & Co. KGaA, Henkelstrasse 67, D 40191 Düsseldorf, Germany (Email: Datenschutz@henkel.com).